ADMINISTRATIVE STAFF
LEGAL SECRETARY.
DEPUTY DIRECTOR- HUMAN RESOURCE.
HEAD OF EMPLOYEE RELATIONS & ENGAGEMENT.
HEAD OF OCCUPATIONAL HEALTH AND SAFETY.
OCCUPATIONAL HEALTH AND SAFETY OFFICER.
HUMAN RESOURCE OFFICERS.
HUMAN RESOURCE ASSISTANT.
DIRECTOR OF INTERNAL AUDIT.
DEPUTY DIRECTOR-INFORMATION SYSTEMS.
DEPUTY DIRECTOR-RISK AND COMPLIANCE.
INTERNAL AUDITOR.
DEPUTY DIRECTOR -EXAMINATIONS PROCESSING.
MARKETING OFFICERS.
CUSTOMER SERVICE OFFICERS.
LEGAL SECRETARY
Job description:
Reporting to the Vice Chancellor, the legal secretary is responsible for legal services and such other duties as may be set out by Mount Kenya University Board.
Duties and responsibilities
Providing sound legal advice to the University’s Management Board, University Council and Board of Trustees.
Conducting legal research, preparation of legal opinion and updating the University’s Management on legal developments.
Drafting standard and specialized contracts, correspondences and other legal instruments.
Reviewing and negotiating contracts which the University is a party and ensuring their execution.
Liaising with external counsel and advising the University on legal aspects of contracts and dealings with client organizations, sub-contracted firms and other key stakeholders.
Reviewing cases, gathering information and updating the University’s management on progress of cases.
Preparing reports as and when required by the University’s management Board
Researching on past cases, investigating facts on current cases and providing suggestions related to ongoing proceedings.
Working closely with relevant Directorates, Schools and external counsel in preparing legal cases, monitoring progress and ensuring prompt dispute resolution.
Following up on court cases involving the University and attending to court hearings on behalf of the University.
Keeping abreast of and be knowledgeable on the Constitution, state laws and all affecting the University and the legal environment in which the University operates.
Required Qualifications
A Bachelors degree in Law from a recognized University.
A Masters in Law will be an added advantage.
Must be an Advocate of the High Court of Kenya.
Must be a Certified Public Secretary.
Must be a holder of a current practicing certificate.
Must be exposed to Microsoft office applications.
Must have at least ten (10) years’ experience.
2.DEPUTY DIRECTORS- HUMAN RESOURCE
Job Description:
Reporting to the Human Resource Director, the Deputy Director Human Resource is responsible for the formulation of human resource policies, strategies and implementation of human resource plans, programs, systems, processes, and procedures.
Duties and Responsibilities:
Formulating and implementing human resource and administration strategies and systems to drive MKU corporate strategy.
Talent and Knowledge management.
Total reward and benefits management
Human capital development.
Employee and Industrial relations
Drive people and the University culture and change transformation.
Staff grievance and disciplinary policy framework.
Participate in the improvement of the University.
Oversee implementation of Performance and reward management systems.
Oversee the implementation of an effective human resource management information system.
Drive internal staff engagement and communication strategy
Required Qualifications
Master’s Degree in Human Resource Management/Development.
Bachelors Degree in Human Resource Management/ Development.
Post Graduate Diploma in Human Resource Management/Development/Industrial Relations.
Minimum of eight (8) years’ of progressive work experience in human resource management from a vibrant commercial environment.
Strong managerial acumen in setting directions and aligning human resource goals around corporate business plans.
Superior judgment, negotiation and decision-making skills.
Strong ethics and a high level of personal and professional integrity.
Strong analytical skills and adept in interpreting strategic vision into an operational model.
An effective communicator at all levels, with strong oral, written and persuasive skills.
Active full member of the IHRM-Kenya for the last five years will be an added advantage.
Good computer skills and ERP will be an added advantage.
Strong foundation in Industrial/Employee relations/human resourcing and planning/ performance management/Training and development
3.HEAD OF EMPLOYEE RELATIONS & ENGAGEMENT
Job Description
Reporting to the Human Resource Director the Head of Employee Relations is responsible for the review and formulation of Employee Relations Policy and strategy that will create a fair, respectful, diverse and high performance culture to deliver the ultimate University objectives.
Duties and Responsibilities
Development and delivery of a robust employee relations and staff engagement strategy
Oversee corporate staff engagement policy and programmes.
Champion the University transformation and performance management culture
Be the focal point between the University and the relevant stakeholders particularly the recognized Trade Unions.
Responsible for effective management of staff grievance and discipline management.
Liaise and work with HR Leadership team to ensure local level relationships are effective and supportive
Support cases of job evaluation and continuous employee satisfaction for effective decision making.
Ensure effective administration of all forms of employment contracts and agreements
Required Qualifications
Bachelor degree in human resource management
Diploma in HRM/Industrial relations
Demonstrated commitment to an open management approach at a strategic level within a unionized environment.
Eight (8) years hands on experience in employee relations experience with a proven track record of developing and implementing innovative people management solutions at an operational, tactical and strategic level.
Good exposure in collective bargaining and negotiations, managing and partnering with Trade Union.
Clear understanding of broader HR best practice, particularly the impact of employee relations and engagement on performance management.
Familiar with Industrial relations system in Kenya and fully aware of the Kenya constitution and the labour laws.
Strong analytical and thinking skills, combined with the ability to communicate effectively with a variety of stakeholders
Member of the Institute of human resource management Kenya will be an added advantage.
4.HEAD OF OCCUPATIONAL HEALTH AND SAFETY:
Job Description:
Reporting to the Director-Human Resources the Head of Occupational, Health & Safety oversees the effective and efficient operation and implementation of the Mount Kenya University, occupational, health and safety policy, strategy and ensure the University operates in accordance within the established legislations and best work place practices.
Duties and Responsibilities
Responsible for ensuring the University operates within the legal framework of Occupation Health and Safety Act 2007 and the relevant statutory requirements.
To provides direction and delivery of the Occupational, health and safety programs(OH&S)
Provide consultative services on health and safety issues (including OH&S and Environment)
As a member of the HR Directorate Team, the Head of the Occupational, participates in the planning of HR programs, policies and processes, and acts as a champion of these programs, policies and processes when implementing them.
Researches health and safety issues by reviewing relevant legislation, internal data, external sources and networking with other safety professionals and regulatory institutions.
Identifies the need for, researches and writes recommendations for corporate health & safety programs, policies and procedures.
Review existing health and safety program and procedures and updates as necessary.
Review, develop and recommend policies and programmes in consultation with operations to align with MKU corporate focused Occupational, health and safety Policy.
Advise staff regarding contractor liability and contractors’ compliance with OH&S regulations and programs.
Recommend stop work orders to Managers responsible for contractors and MKU employees who are working unsafely and assists with investigations into the reasons why work is being performed in an unsafe manner and makes recommendations to Management and Compliance for corrective action.
Oversee coordination and operation of health & safety committees.
Provides sound advice to the OH&S Corporate Committees with respect to health and safety matters.
Carry out the necessary programs envisaged in the Occupational, Health and Safety Act 2007
Required Qualifications
Master’s Degree in either Occupation Health and Safety/Engineering
Graduate Degree in OH & S/Industrial technology/Engineering
Considerable understanding of collective agreements with respect to OH&S, and disability claims management.
Considerable exposure in risk assessments, EHS Training, EHS Audits, Accident investigations and reporting, developing Job safety Analysis and Safe Work Procedures will be an added advantage.
Certified ISO 18001 (Occupational Health and Safety Management Standard), EMCA (Environmental Management and Co-ordination Act ) 1999, ISO 14000 (Environmental Management Standard) and the Environmental (Impact Assessment and Audit) Regulations, 2003
Registered with NEMA (National Environment Management Authority) as an Environmental Impact Assessment (EIA) Expert an added advantage
Relevant experience of ten(10) years in commercial environment
Good computer skills in MS Office Programs.
Member of the relevant professional Association.
5.OCCUPATION HEALTH AND SAFETY OFFICERS
Job Description
Reporting to the Head of OHS, Occupational Health and Safety Officer is responsible for planning and implementing programs regarding occupational health and safety in the workplace environment including staff compensation program.
Duties of and Responsibilities
Implement the Occupation, Health and Safety policies and programmes
Design and implement OSH Act 2007requirements to reduce accidents and other injuries that are related to work.
Create and maintain records of reports regarding the safety and health compliance procedure of the University.
Report and Monitor Safety programs; evaluate the incidents and injuries that may happen in the workplace and plan any changes and other measures to prevent it.
Undertake staff capacity building in occupation, health and safety to raise the level of preparedness and compliance.
Engage the appropriate statutory institutions to ensure the University is compliant.
Ensure the requirements regarding OHS Act 2007 is followed by the University for auditing process..
Required Specifications
Bachelor’s Degree in OHS/Industrial engineering from a recognized University
Diploma in OHS or related course will be a major plus.
At least seven (7) years’ experience in workplace health and safety issues, compensation programs for employees and training in occupational health and safety
Certified Auditor in line with driving, first aid training, safety professional and risk management and work place safety inspections
Exposure to the relevant computer application
6.HUMAN RESOURCE OFFICERS.
Job Description
Human Resources Officer (HRO) will be responsible for the implementation of HR policies, strategies and procedures relating to the effective utilization of personnel within the University.
Duties and Responsibilities
Implementing human resource policies, strategies and plans at the Campus level
Coordinate manpower planning and placement.
Implement effective staff communication channels internally and reporting
Support customer service, and drive University culture by integrating HR service delivery.
working closely with various departments, increasingly in a consultancy role, assisting them to understand and implement University HR policies and procedures
Promote equality and diversity as part of the culture of the University
Liaising with a wide range of people involved in policy formulation.
Providing support services towards recruiting staff, selection and placements.
Advise staff on pay and other remuneration issues, including promotion and benefits.
Participating in regular review of HR policies, strategies and processes.
Responsible for enhancing peaceful employee relations through implementation of the best work place practices
Interpreting and advising staff on the implementation of the relevant legal framework on employment
Dealing with work place grievances and discipline in accordance with th laid down policy
Oversee staff welfare and administration-centered activities, but also strategy and planning
Collaborates with management and all cadres of staff on ways to support the University, customer service training, improve customer service and recognize quality
Guide performance management and measurement plans.
Responsible for staff recruitment plans
Required Specifications
Graduate Degree from an accredited University in Human Resource Management./Development
Higher National Diploma In Human Resource Management
Work requires five (5) years of relevant experience, with exposure to human resources policies, strategies and activities and requires knowledge of human resources policies and procedures.
Demonstrate HR operational leadership by effectively demonstrating some knowledge of healthcare and considerable knowledge of HR practices/policies related to employment, labor relations - Workforce diversity, compensation and performance management evaluation
Conversant with IT related applications
Must be an active member of the Institute of Human Resource Management –Kenya.
7.HUMAN RESOURCE ASSISTANTS
Job Description:
The HR assistant will handle a variety of human resource related administrative duties and provide information and clerical support to the HR Directorate and staff regarding human resources activities, policies, processes and procedures.
Duties and Responsibilities
Assist with day to day operations of the HR Directorate.
Compile and update employee information data
Process documentation and prepare reports relating to human resource activities (staffing, recruitment, training, grievances, performance evaluations etc.)
Coordinate HR projects (meetings, training, surveys etc.) and take minutes
Deal with employee requests regarding human resources issues, rules, and regulations.
Attend to issues of compensation and benefits administration.
Communicate with statutory institutions to resolve staff issues e.g. NSSF, NHIF, etc.
Properly handle staff complaints and grievances
Assist in the initial orientation to newly hired employees
Required Specifications
a)Graduate Diploma in human resource management
b)Proven relevant experience of four (4)years
c)literacy and hands on experience with an HRIS or HRMS
d)Basic knowledge of labor laws
e)Excellent organizational skills
8.DIRECTOR OF INTERNAL AUDIT
Job description
Overall responsible for effective management and operation of the University Audit Directorate
Duties and Responsibilities
Responsible for the review and formulation of Audit Policy and strategy
Ensure the University internal control systems are adequate and effective to deliver the university’s objectives in an efficient and cost conscious manner.
Manage the budget of the Audit directorate and
Ensure the recommended accounting and auditing standards are adhered and complied with.
Develop a comprehensive audit plan for Mount Kenya university and it campuses
Assist the university in implementation of new or altered standards
Ensure the university complies with the provisions of university charter and the approved statutes and schedules
Ensure the university strategic plan and master plan is implemented and reviewed when necessary
Guide activities of external auditors.
Coordinate special investigations.
Responsible for the preparation and presentation of Audit reports.
Required Specifications
Master of Business Administration (Audit, Accounting and Finance, strategic or Risk management)
Bachelor’s degree in Accounting, Finance Audit
Certified Public accountant or ACCA an added advantage
At least eight (8) years’ experience in a senior management position.
Registered with a relevant professional association.
Good exposure in dealing with Audit committees of the Board or any other relevant committee at the corporate level.
Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables.
Conversant with the relevant IT applications
9.DEPUTY DIRECTOR AUDIT-INFORMATION SYSTEMS.
Job description
The Assistant Director, Information Systems Audit will oversee the university’s control on its IT systems and applications.
Duties and responsibilities
Perform detailed evaluation and internal control and audit reviews of computer information systems.
Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Assist the Director-Internal Audit in preparing the University Audit policy and plans
Capacity enhancement in the use of computerized audit techniques, and in developing methods for review and analysis of computerized information systems.
Direct or perform reviews of internal control procedures and security systems under development and/or enhancements to current systems.
Work collaboratively with Assistant Director-Risk and compliance to identify and assess IT and related business risks.
Performs information control reviews to include system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance.
Lead auditor for system based audits.
Ensure the university ICT policy is complied with and recommend improvement of the same.
Ensure that the university IT audit practices comply with university procedures and government regulations
Preparation of the audit programme for system based audits
Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity.
Required Specifications
Bachelor’s degree in Computer science, Management information systems or similar field
Diploma in Information Technology
Certified public accountant (CPA), CISA or ACCA a plus.
At least 5 years’ experience in IT auditing or similar experience
Registered with a relevant professional association.
Exposure to Microsoft office applications added advantage
Experience in internal controls evaluation
Ability to handle multiple priorities effectively
In-depth understanding and proficiency in the use of accounting systems.
Competent interpersonal skills, demonstrating the ability to lead projects and mentor others
10.DEPUTY DIRECTOR AUDIT--RISK AND COMPLIANCE
Job description
To continuously conduct risk assessment of the university and its campuses.
Duties and Responsibilities
Execute risk and compliance audits.
Prepare and implement the audit programme for risk and compliance audit
Research and assess how well risk management processes are working in the university and campuses.
Perform risk assessments on key university activities and guide Management on audits
Ensure proper safeguard of university assets.
Coordinate university stock takes.
Follow up on audit findings to ensure that management has taken corrective action(s).
Ensure the university complies with relevant laws and regulations in statutory matters
Required Specifications
Bachelor’s Degree in Accounting, Finance, or Risk Management
Certified Public Accountant (CPA),CISA or ACCA a plus
Experience in internal controls evaluation
At least 5 years of relevant experience in finance, accounting or audit and risk management
Microsoft office applications added advantage
Registered with a professional association
11.INTERNAL AUDITOR.
Job description
Responsible for carrying out audit assignments and preparation of the necessary reports for management decision making
Duties and Responsibilities
Review of approvals and documentation of significant disbursements
Review of changes to sensitive vendor data (bank and name)
Review of the approval of electronic bank transfers
Review of the completion of the bank and other general ledger account reconciliations
Verification of assets and liabilities at regular intervals
Required Specifications
Bachelor’s degree in Accounting/ Finance.
Certified Public Accountant
Relevant IT applications
At least 3 year’s auditing experience
Ability to cope with extensive travel across campuses.
12.DEPUTY DIRECTOR , EXAMINATIONS PROCESSING
Duties and Responsibilities
Receiving moderated draft examination papers
Overseeing the Typing, Editing, Proofreading, Packaging and Labelling of examination papers.
Submitting packaged examination papers to the Deputy Director, Examinations Administration and Management.
Liaising with Schools, Campuses and Departments for the hard copies of the examination papers.
Advising the University on examination materials required for examination processing.
Required Specification
Master’s degree in Education, Business management or strategic management
Computer literate
Four years relevant experience in an institution of higher learning
Job Responsibilities
Aggressively drive marketing and sales plans
To strengthen the marketing of the university’s programmes and activities.
To effectively deal with all matters related to sales and marketing from University stakeholders
Develop new business opportunities to meet trends
Help develop and implement strategic sales and marketing plans
Facilitate client requirements meetings – both in person and/or remotely using current online presentation applications
Develop market analysis to identify customer needs, price schedules, and discount rates
Stay current with client needs, competition, and industry trends
Deliver sales presentations/proposals to prospective clients.
Develop and manage client & agency relationships
Manage projects to make sure that they get completed in a timely manner
Responsible for assisting with sales/marketing and advertising campaigns
Maintain active participation and membership in networking organization
Required specification
Bachelor’s Degree in Commerce/Business Administration/Management with Specialization in Marketing.
Relevant Diploma in Marketing and Sales an added advantage
Three (3) years industry related or equivalent experience.
Ideal candidate must be confident in a marketing and Sales environment
Computer literate
14)CUSTOMER SERVICE OFFICERS
Provides customer service support to the University by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
Duties and Responsibilities
Prepares customer service summary reports.
Ensures and provides quality service to both internal and external customers.
Receives inquiries from and/or contacts the University campuses/ offices to resolve a variety of customer services.
Accesses the University internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports
To provide and promote a professional, high quality, front line customer focused service.
To enhance the corporate image of the university.
Attend to all customer enquiries in relation to the University services and resolving same at first point of contact.
To ensure that all calls to the Customer Service Centre are dealt with promptly, in line with the University standards and targets.
To have full knowledge and ability to access all services to help meet the individual needs of our customers.
Establish, develop and maintain effective working relationships with all Stakeholdersto ensure ‘one team approach’ to the delivery of the Customer Service center’s performance standards to meet the University objectives.
Required Specifications
Bachelor’s degree in either in Business, Strategic management, Marketing
Diploma in customer service management a plus
At least three (3) years progressive customer service in a busy environment.
Excellent communication and problem solving skills.
Experience in using wide range of relevant IT packages.
Exposure and customer service center experience a plus
Ability to work well under pressure and be able to juggle many assignments simultaneously.
Excellent interpersonal and communication skills.
Must also have an excellent sense of priorities
15)ADMINISTRATIVE SECRETARY
Job Description
The Administrative Secretary is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner
Duties and Responsibilities
Provide office support services in order to ensure efficiency and effectiveness within specific administration function
Implementing new procedures and administrative systems while liaising with relevant departments.
Maintain an adequate inventory of office supplies and respond to public inquiriesBottom of Form
Provides administrative support services to respective department by providing reception services, scheduling appointments, meetings, record management and preparing correspondence, reports, and other documents as requested.
Provide front line customer service to the respective departments’ clients.
Helps to organize and conduct departmental events
Planning and Scheduling of meeting and documentation
Required Specifications
A Diploma in Secretarial studies/Office management/Administration/ Business studies.
Ability to use Microsoft Office applications is a MUST.
At least five (5)years of industry experience in a busy business environment
Good Interpersonal, teamwork, organizational, skills essential
Time management, decision making and problem solving skills
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